How to connect Whatsapp to Claude

Connect Claude Web, Desktop and Cowork to Whatsapp MCP. Send contact card to new lead, get business profile details for support, and more using natural language, with authentication handled for you.

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Oauth2Api Key

WhatsApp is a business messaging platform for secure, automated customer communication. It streamlines chat workflows and customer outreach using the WhatsApp Business API.

58 Tools1 Triggers

Introduction

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Whatsapp account to Claude via Composio Connect, enabling it to send contact card to new lead, get business profile details for support, list all approved message templates, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Also integrate Whatsapp with

Connecting Whatsapp to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

2. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Web, Desktop, and Cowork

3. Connect your Whatsapp account

Back in Claude, ask it to connect to Whatsapp or give it any Whatsapp-related task.

For example, ask Claude to:

  • "Send contact card to new lead"
  • "Get business profile details for support"
  • "List all approved message templates"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Claude, and your Whatsapp account is ready to use.

What is the Whatsapp Claude Connector, and what's possible with it?

The WhatsApp MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your WhatsApp account. It provides structured and secure access to your WhatsApp Business account settings, profiles, templates, flows, and phone configuration, so your agent can manage business details, register phone numbers, maintain templates, update flows, and review account settings on your behalf.

  • Business profile management: Have your agent update your business description, contact information, and other WhatsApp Business profile settings.
  • Phone number administration: Direct your agent to register or deregister a WhatsApp Business phone number and set its two-step verification PIN.
  • Message template management: Let the agent browse the template library and create or update templates for your WhatsApp Business account.
  • Flow and commerce configuration: Instruct your agent to review Flow assets, update Flow configurations, and check commerce settings for your business phone number.
  • Account oversight and access: Have your agent review owned or shared business accounts, inspect compliance and encryption details, manage assigned user access, and subscribe your application to account notifications.

Troubleshooting

1. Why does Claude not use the Composio connector for Whatsapp?

The connector can show as connected, but Claude must use it in each Whatsapp conversation.

  • Click + at the lower left of the chat, or type /.
  • Hover Connectors.
  • Turn on Composio.
  • Ask Claude to connect to Whatsapp again.

2. Why does Claude show an MCP server error before Whatsapp connects?

Claude can show Couldn't reach the MCP server or Authorization with the MCP server failed when you add the connector for Whatsapp.

  • Check that the connector URL is https://connect.composio.dev/mcp.
  • Connectors run from Anthropic's cloud, so your device network is usually not the problem.
  • Add the connector again from Customize > Connectors, then ask Claude to connect Whatsapp.
  • If it fails again, send the error and the ofid_ reference id to support@composio.dev.

3. Why does the Whatsapp authorization link not work?

The Composio connector is one server. Your Whatsapp account connects separately when Claude asks for it.

  • If the browser does not open, or the link expires, ask Claude to retry the Whatsapp connection.
  • Composio creates a fresh Whatsapp authorization link.
  • Open that link in your browser and finish the Whatsapp sign-in.

4. Why do Whatsapp actions fail after they worked before?

The Whatsapp connection can expire or lose permission.

  • Ask Claude to inspect the Whatsapp connection.
  • If the connection is unhealthy, disconnect it when Claude prompts you.
  • Reconnect the Whatsapp account and retry the action.
  • If Claude shows a permission prompt, approve it before Claude changes data in Whatsapp.
  • If the action still fails with a permission error, check that the connected account has that permission in Whatsapp itself.

5. How do I switch to a different Whatsapp account?

Claude can manage the Whatsapp connection for you.

  • Ask Claude to disconnect or delete the current Whatsapp account.
  • Ask Claude to connect Whatsapp again.
  • Open the new Composio authorization link for Whatsapp.
  • Sign in with the other Whatsapp account in the browser.
  • After the account connects, ask Claude to retry the Whatsapp task.

6. Why is my Whatsapp connection missing in Claude Desktop or on a Team plan?

The connector belongs to your Claude account, so your Whatsapp connection works in Claude Web, Desktop, and Cowork.

  • In Claude Desktop, open Customize > Connectors.
  • Next to Composio, click ⋮ and click Clear cache.
  • If Whatsapp tools still do not appear, click ⋮, disconnect, remove the connector, and add it again.
  • On Team or Enterprise, an Owner or Primary Owner must enable the connector before you can connect Whatsapp.
TOOLS & TRIGGERS

Supported Tools and Triggers

Every Whatsapp action and event your agent gets out of the box.

Block WhatsApp Users

Block one or more WhatsApp users to prevent them from sending messages to your business phone number.

Configure WhatsApp Conversational Automation

Configure conversational automation settings for a WhatsApp Business phone number.

Create WhatsApp Flow

Create a new WhatsApp Flow for the WhatsApp Business Account.

Create WhatsApp Max Price Agreement

Create a max price agreement for WhatsApp marketing messages pricing.

Create message template

Create a new message template for the WhatsApp Business Account.

Create QR Code

Create a new QR code with a prefilled message for a WhatsApp Business phone number.

Create upload session for WhatsApp

Create a resumable upload session for large file uploads to WhatsApp.

Delete WhatsApp Media

Delete a WhatsApp media file previously uploaded via the Media API.

Delete message template

Delete a message template from the WhatsApp Business Account by name.

Delete QR Code

Delete a specific QR code from a WhatsApp Business phone number.

Deregister WhatsApp Business Phone Number

Deregister a WhatsApp Business phone number from the Cloud API.

Get WhatsApp Business Account Activities

Retrieve activity history for a WhatsApp Business Account.

Get WhatsApp Business Account Details

Retrieve comprehensive details about a WhatsApp Business Account (WABA).

Get WhatsApp Business Compliance Info

Retrieve comprehensive business compliance information for a WhatsApp Business phone number.

Get Business Encryption

Retrieve the WhatsApp Business public key and its signature verification status.

Get business profile

Get the business profile information for a WhatsApp Business phone number.

Get client WhatsApp Business Accounts

Retrieve WhatsApp Business Accounts shared with or managed by a business portfolio.

Get WhatsApp Commerce Settings

Get commerce settings for a WhatsApp Business phone number.

Get Flow Assets

List assets associated with a WhatsApp Flow.

Get Join Requests

Get all pending join requests for a WhatsApp group.

Get media info

Get metadata and download URL for uploaded WhatsApp media.

Get WhatsApp Message History

Retrieve message history for a WhatsApp Business phone number.

Get message templates

Get all message templates for the WhatsApp Business Account.

Get owned WhatsApp Business Accounts

Retrieve WhatsApp Business Accounts owned by a business portfolio.

Get phone number

Retrieve detailed information about a specific WhatsApp Business phone number.

Get phone numbers

Retrieve all phone numbers registered to your WhatsApp Business Account.

Get WhatsApp Schedules

Retrieve campaign schedules associated with a WhatsApp Business Account.

Get WhatsApp Cloud API Settings

Get Cloud API settings for a WhatsApp Business phone number.

Get Subscribed Apps

Get all applications currently subscribed to webhooks for a WhatsApp Business Account.

Get message template library

Browse the pre-built message template library for WhatsApp Business Account.

Get template status

Get the status and details of a specific message template.

List WhatsApp Flows

List all WhatsApp Flows associated with the WhatsApp Business Account.

List WhatsApp Groups

List all WhatsApp groups associated with a business phone number.

List qr codes

Get a list of all QR codes for a WhatsApp Business phone number.

List WhatsApp Solutions

Retrieve a paginated list of Multi-Partner Solutions for a WhatsApp Business Account.

Publish WhatsApp Flow

Publish a WhatsApp Flow to make it available for use.

Register WhatsApp Business Phone Number

Register a WhatsApp Business phone number for use with WhatsApp Cloud API.

Remove Assigned User from WhatsApp Business Account

Remove a user's access from the WhatsApp Business Account.

Send contacts

Send contacts WhatsApp number.

Send interactive buttons

Send an interactive button message with up to 3 reply buttons to a WhatsApp user.

Send interactive list

Send an interactive list message to a WhatsApp number.

Send location

Send a location message with coordinates, name, and address to a WhatsApp user.

Send media

Send a media message to a WhatsApp number.

Send media by

Send media using a media ID from previously uploaded media.

Send message

Send a text message to a WhatsApp user.

Send template message

Send a template message to a WhatsApp number.

Set WhatsApp Two-Step Verification PIN

Set or reset the two-step verification PIN for a WhatsApp Business phone number.

Subscribe to WABA Webhooks

Subscribe your application to receive webhook notifications for a WhatsApp Business Account (WABA).

Unsubscribe from WABA Webhooks

Unsubscribe your application from webhook events for a WhatsApp Business Account (WABA).

Update WhatsApp Flow Metadata

Update metadata for a WhatsApp Flow including its name, categories, and endpoint URI.

Update WhatsApp Business Profile

Update WhatsApp Business Profile information including business details, contact information, and profile settings.

Update WhatsApp commerce settings

Set or update commerce settings for a WhatsApp Business phone number.

Update Flow JSON

Update the Flow JSON configuration for a WhatsApp Flow.

Update WhatsApp Cloud API Settings

Update Cloud API settings for a WhatsApp Business phone number.

Upload media

Upload media files (images, videos, audio, documents, stickers) to WhatsApp servers.

Upsert message template

Create or update a message template for the WhatsApp Business Account.

Verify Phone Number OTP Code

Verify the OTP code for a pre-verified phone number.

Who Am I

Return the identity (name) of the connected WhatsApp (Meta) account.

FAQ

Frequently asked questions

With a standalone Whatsapp MCP server, the agents and LLMs can only access a fixed set of Whatsapp tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Whatsapp and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Whatsapp tools.

Yes, absolutely. You can configure which Whatsapp scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Whatsapp data and credentials are handled as safely as possible.

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